Welcome to YouniqueX
Hi. Welcome to our customer experience channel.
I'm an experienced international professional and at YouniqueX we will post videos, ideas and insights every Wednesday.
We want to inspire a new customer experience approach, especially considering actual needs and expectations due to the pandemic. Follow us at Instagram and subscribe to our YouTube channel for news.
Contact us anytime if you would like to introduce yourself or share your experiences, either as a customer or as an employee, helping us to spread out a true and social human-to-human experience inside out corporations.
See you again soon!
vlog
Employees matter
employee experience
The beauty of customer experience management strategy is its overarching reach that must be considered in order to achieve the desired transformation in a company culture. What is customer experience? What are the departments involved in this journey? In this video, we are sharing the importance of employee experience (EX) for a successful customer experience (CX). Enjoy it!
Re-create
opportunities
post-pandemic
"A finite mindset fears surprise.
An infinite mindset sees opportunity in uncertainty." Simon Sinek.
We aim to inspire you to find solutions, opportunities and to offer an empathic customer experience post-pandemic.
This video will challenge your status-quo and invite you to review tools, functions, procedures, learning concepts, as well as, to understand technologies and skills
that will re-shape our future.
Enjoy it and let´s RE-CREATE a powerful customer experience together.
Note: subscribe to our YouTube channel for more videos.
(link at the top of this site)
